Terms and Conditions

Delivery

Delivery charges clearly depend on the total order value. We try to be as fair as possible and therefore charge a flat rate of £27.50 for guitar delivery within the UK.

Overseas delivery charges will vary and we will always give you a definitive quote before shipping.

All guitars are sent out from our boutique and studio in Ampthill, Bedfordshire and we aim to dispatch within 2 working days of receipt of your order. Please allow up to 5 days for your order to arrive. If you require something urgently please call us to arrange.

AER Acoustic Amps are also subject to a flat rate delivery charge of £25.

Other accessories such as pick ups, acoustic strings, capos, picks and straps will be subject to a flat rate charge of £2.50.

Returns

We accept returns within 7 days for any reason but unless the guitar or accessory is faulty you will be responsible for return postage. Please use the original packaging where possible.

If guitars or other items arrive damaged or are faulty in any other way please notify us within 48 hours.